- LISTEN ACTIVELY. Don’t interrupt, or inject your feelings. Your caring but silent attention will be invaluable.
- NEVER BLAME them for being assaulted. Even if the student reports feeling responsible, say clearly and caringly that it wasn’t their fault.
- ASK before you touch. Don’t assume that physical contact, even a gentle touch or hug, will be comforting to a survivor. Be patient, give them the space they need.
- INFORM the student that certified victim advocacy services are available:
- Rape Victim Advocacy Program, 24/7, 319-335-6000.
- Domestic Violence Intervention Program, 24/7, 319-356-9863.
- INFORM the student that you are glad that they chose to tell you, and that you must now inform certain individuals within the university, including those that can offer them the best support and resources, such as the Office of the Sexual Misconduct Response Coordinator 319-335-6200.
TAKE ACTION. Per the University of Iowa policy Part II, Chapter 4, “any academic or administrative officer of the University who observes sexual harassment or who becomes aware of allegations of unwelcomed sexual behavior or sexual harassment through the report of a complainant (including a third party) shall take the actions described in this section, even if the alleged victim does not wish any action to be taken”. In any case in which the alleged victim of the behavior is a student the academic or administrative officer must:
(b) refer the complainant to the Office of the Sexual Misconduct Response Coordinator (319-335-6200), and
(c) notify the Office of the Sexual Misconduct Response Coordinator (319-335-6200) of the allegations within two business days.
Complete Operations Manual can be found at https://opsmanual.uiowa.edu