Quick Guide for Helping Students
The Office of the Dean of Students handles requests from faculty and staff for student assistance and referral for a range of issues impacting students. With this in mind, we created the Quick Guide for Helping Students.
The Guide is available in online or printable PDF formats:
- Download the Quick Guide for Helping Students (PDF)
- Browse this site
Our goal is to make it as easy-to-use as possible for faculty and staff who would not have had some of the specialized training you may have in assisting students.
University Counseling Service
University Counseling Service offers psychological services and outreach that fosters the mental health of students, nurtures student success, and contributes to a safe and welcoming campus community. University Counseling Service is available free to enrolled students and offers a variety of counseling services and approaches to best assist students in need. The University Counseling Service can be reached at 319-335-7294.
Student Care & Assistance
Student Care & Assistance in the Office of the Dean of Students works to foster student learning experiences that support academic and personal development and success. When students encounter emergency or crisis situations, such as prolonged illness, hospitalization, a death in the family, or other incidents, that impact their ability to participate academically and socially on campus -- we are here to help.
Student Care & Assistance coordinates efforts among campus partners to assist students in accessing resources, overcoming challenges, and getting back on the path to success. Student Care & Assistance can be reached at 319-335-1162.
Quick Guide Scenarios
University of Iowa Police Department (UIPD)Campus Phone: 911Routine Dispatch: (319) 335-5022Learn More
Assisting Emotionally Troubled Students
Are irritable, sad, unduly anxious, withdrawn, confused, lacking motivation or concentration, seeking constant attention, showing lack of hygiene, or demonstrating bizarre, erratic, or concerning behaviors including references to self-harm.Learn More
Assisting Victims of Sexual Assault, Dating Violence, or Stalking
TAKE ACTION. Per the University of Iowa policy Part II, Chapter 4, âany academic or administrative officer of the University who observes sexual harassment or who becomes aware of allegations of unwelcomed sexual behavior or sexual harassment through the report of a complainant (including a third party) shall take the actions described in this section, even if the alleged victim does not wish any action to be takenâ. In any case in which the alleged victim of the behavior is a student the academic or administrative officer must:Learn More
Laws and Codes
The Family Educational Rights and Privacy Act (FERPA) permits communication about a student of concern under the following circumstances:Learn More