Quick Guide for Helping Students
The Office of the Dean of Students handles requests from faculty and staff for student assistance and referral for a range of issues impacting students. With this in mind, we created the Quick Guide for Helping Students.
The Guide is available in online or printable PDF formats:
- Download the Quick Guide for Helping Students (PDF)
- Browse this site
Our goal is to make it as easy-to-use as possible for faculty and staff who would not have had some of the specialized training you may have in assisting students.
University Counseling Service
University Counseling Service offers psychological services and outreach that fosters the mental health of students, nurtures student success, and contributes to a safe and welcoming campus community. University Counseling Service is available free to enrolled students and offers a variety of counseling services and approaches to best assist students in need. The University Counseling Service can be reached at 319-335-7294.
Student Care & Assistance
Student Care & Assistance in the Office of the Dean of Students works to foster student learning experiences that support academic and personal development and success. When students encounter emergency or crisis situations, such as prolonged illness, hospitalization, a death in the family, or other incidents, that impact their ability to participate academically and socially on campus -- we are here to help.
Student Care & Assistance coordinates efforts among campus partners to assist students in accessing resources, overcoming challenges, and getting back on the path to success. Student Care & Assistance can be reached at 319-335-1162.
Quick Guide Scenarios
Take immediate action if the student:Threatens to injure, harm, kill, or risk the safety of self or others Acts in a frightening or threatening manner Refuses to leave the classroom after being asked to leave Reports or initiates a threat or bomb scare ContactUniversity of Iowa Police Department (UIPD) Campus Phone: 911 Routine Dispatch: (319) 335-5022 Report behavior of concern if the student:Acts significantly out of character Acts in a way that causes alarm Displays unhealthy or dangerous patterns of behavior ContactThreat Assessment & Care Team firstname.lastname@example.org 319-384-2955 UI Police 24/7 Dispatch Number (319) 335 - 5022 Consult for guidance or advice if the student:Appears to be out of touch with reality Reports suicidal thoughts or actions, depression, hopelessness, anxiety, or difficulty dealing with grief ContactUniversity Counseling Service (UCS) (319) 335-7294 3223 Westlawn S.Learn More
Assisting Emotionally Troubled Students
Identifying BehaviorsDistressed Students:Are irritable, sad, unduly anxious, withdrawn, confused, lacking motivation or concentration, seeking constant attention, showing lack of hygiene, or demonstrating bizarre, erratic, or concerning behaviors including references to self-harm.Learn More
Assisting Victims of Sexual Assault, Dating Violence, or Stalking
Receive InformationLISTEN ACTIVELY.Learn More
Laws and Codes
Privacy Laws and Confidentiality:The Family Educational Rights and Privacy Act (FERPA) permits communication about a student of concern under the following circumstances: UI may disclose personally identifiable information from an “educational record” to appropriate individuals in connection with a health or safety emergency.Learn More
Master Resource List
Emergency Situation911 or (319) 335-5022 Threat Assessment & Care Team319-335-5022 • UIPD 24/7 Dispatch 319-384-2955 • Eli Hotchkin (7:30 AM - 4:30 PM) 319-384-2955 • Josh Lovik (8 AM - 5 PM) 319-384-2955 • Angie Reams (8 AM - 5 PM) hr.uiowa.edu/tat • email@example.com The TAT combines expertise in the areas of law enforcement, mental health, student services, organizational effectiveness, employment law and other legal issues.Learn More