Office of the University Ombudsperson

The Office of the Ombudsperson provides informal conflict resolution to help students, staff and faculty deal with questions or problems.  The office is:

  • Confidential.  We will not share any information you give us with anyone outside the Office of the Ombudsperson without your permission.  The only exceptions are when we become aware of possible physical harm to someone or when a court orders the office to provide information.
  • Neutral.  We don’t advocate for individuals but help everyone involved in a situation reach a solution that works for them.
  • Informal.  We help people resolve issues early and directly.  We don’t get involved in grievance procedures or legal proceedings.
  • Independent. We operate independently from university administration.

How can we help?  We can: 

  • Help visitors figure out their options.
  • Provide information on policies and procedures.
  • Refer to other resources when necessary.
  • Contact the other people involved to gather more information.
    Help to work out solutions through negotiation, mediation, or facilitated discussions.

The Ombudsperson may be contacted at any point in a situation and can offer guidance when visitors do not know where to begin to address a problem, when sensitive issues are involved, or as a last resort, when other channels haven’t worked. 

Office hours are 8:30 a.m. to 5 p.m. Monday through Friday.  We encourage appointments, but phone calls, emails, letters, and drop-ins are welcome.  Our phone number is 319-335-3608, and our email address is  We are located in C108 Seashore Hall.  Please visit our website at for more information about our office. 

  1. Student Rights

    1. Student Bill of Rights
    2. Policies Related to Student Rights and Responsibilities
    3. Student Records Policy
    4. Student Complaints Concerning Faculty Actions
    5. Student Complaints Concerning Actions By Teaching Assistants
    6. University Policy on Human Rights
    7. Office of the University Ombudsperson
    8. University Policy on Sexual Harassment
    9. University Policy on Consensual Relationships Involving Students
    10. University Policy on Anti-Harassment
    11. Student Employee Grievance Procedure
    12. Complaints of Discrimination
    13. Disability Protection Policy
    14. Anti-Retaliation Policy
    15. Statement of Religious Diversity and the University Calendar
    16. Sexual Misconduct Involving Students, including Sexual Assault and Sexual Harassment
      1. Sanctioning Guidelines for Sexual Assault
  2. Student Responsibilities

    1. Code of Student Life (2017-2018 academic year) 
    2. Student Judicial Procedure (2017-2018 academic year)
    3. Academic Misconduct
    4. Policy Regarding Use of Illegal Drugs and Alcohol
      1. Responsible Action Protocol
      2. Minimum Sanctions for Violations of the University Alcohol and Drug Policies
    5. Uniform Rules of Personal Conduct at Universities Under the Jurisdiction of the State Board of Regent
    6. Judicial Procedure for Alleged Violations of the Regents’ Rules of Personal Conduct
    7. Legal Assistance for Students
    8. Use of Campus Outdoor Areas
    9. Campus Policy on Violence 
    10. Policy on Acceptable Use of Information Technology Resources
    11. Frequently Asked Questions about Code of Student Life
    12. Flowchart for Student Judicial Procedure
  3. Student Organizations 

    1. Registration of Student Organizations
    2. Administration of Student Organizations
    3. Discipline of Registered Student Organizations
  4. Miscellaneous

    1. Registration of Student Automobiles
    2. Lost & Found
    3. Reporting Correct Residential Address and E-mail Address
    4. Mandatory Student Fees Policy
    5. Voter Registration
    6. Picture Student Identification
    7. Graduation Rate
    8. Critical Mentoring and Student Support (Critical MASS)
    9. Federal Student Aid Penalties for Illegal Drug Convictions
    10. Annual Reports
    11. Dean Clearance Letters
  5. Campus Crime Policies & Statistics

    1. Department of Public Safety
    2. Safety & Respect
  6. Tables                                                                                          

    1. Controlled Substances - Uses & Effects
    2. Federal Tracking Penalties - Marijuana and Penalties for Possession 
    3. Penalties under Iowa Law for Manufacturing, Delivering, Possessing with the Intent to Deliver a Controlled Substance, a Counterfeit Substance or a Simulated Controlled Substance 
    4. Summary of Penalties for Various Offense Categories 

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